Custom Services

In practice, you can send us any request related to the upkeep, reconditioning or coordination of your home, vehicle or business premises across the French Riviera — even if it isn't explicitly on our usual service list. This covers, for example, cleaning after an incident (water damage, fire), help organising a move, a one-off clearance that isn't part of an estate, reconditioning after building works, or event cleaning before or after a reception. Simply describe your need with as much detail as possible via our form or by phone: we then assess whether we can step in directly with our own teams, or whether we need to identify the most suitable partner in our network for your specific situation.

We commit to getting back to you within 24 hours of receiving your request, first to precisely qualify your need with a few follow-up questions if necessary, then to suggest an initial concrete solution. A clear, detailed quote follows as soon as the exact scope of the intervention is defined — this may take a little longer if we need to consult a specialist partner in our network to assess the feasibility or real cost of your request. For genuinely urgent requests that truly can't wait, mention it explicitly in your first message or call: we always prioritise our scheduling based on the real, documented level of urgency of each situation submitted to us, weekends included if needed. A single call is enough to trigger this accelerated handling.

It depends entirely on the exact nature of your request and how closely it resembles our existing services. Some one-off services that are close enough to our already-established rate cards (residential, automotive, for example) may be billed near those standard rates, without needing an entirely new estimate. More specific or unusual requests, or ones requiring coordination with an outside partner in our network, are instead systematically subject to a personalised quote worked out case by case, taking into account estimated time, required equipment, and any specialist third-party involvement. In every case without exception, this quote is sent to you before any work begins, never after — you always know exactly what you're committing to before confirming.

We then call on our network of selected tradespeople and specialist providers, already used regularly for gardening, painting, building works or other services on our Home and Professionals pages — not a generic directory consulted at random for the occasion. These partners are chosen for their reliability, responsiveness and the quality of work we've observed over our previous collaborations. Whoever actually carries out the work on site, you keep a single point of contact throughout the entire process — Manser Services — from the first contact and description of your need through to the full completion and final sign-off of the intervention, even when it isn't our own team physically carrying out the service at your property. That continuity is what makes the difference compared with approaching several providers separately yourself.

Yes, with no restriction at all: this custom-request service is open to individuals and businesses of any type alike. Property managers, estate agencies, shops, practices or companies can submit a specific need that falls outside our standard offerings — for example, fully reconditioning a premises after a tenant leaves, an exceptional one-off intervention outside the scope of your usual maintenance contract, or a combined service involving several different trades. The operating principle remains exactly the same as for an individual: you describe your professional need precisely, we assess whether we can step in directly or identify the right partner, and you benefit from the same coordination approach with a single dedicated point of contact throughout the project.